Advanced Research
Consulting Corporation
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Sheet 08 · Contact

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Writeinfo@advancedresearch-consulting.comEmail
Call+1 (530) 212-0015Phone
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Advanced Research Consulting Corporation
4825 State Highway 193
Newcastle, CA 95658
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StatusOpen for reviewNewcastle, CA

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General notes

Frequently asked questions

Most products ship in 1 week.

1.How long does it take to ship products?

Most products can ship in 1 week. If you need a quote for a large order or would like a quoted lead time, please contact us for a quotation.

2.I have purchased a product and need information on setting it up.

For the Triggerscope and Universal Translator, please use the getting started guides and manuals on the shop pages. For additional help please reach out via our phone number, +1 (530) 212-0015, or schedule a support call.

3.My Triggerscope voltage is not correct for the DAC outputs.

Please confirm the green 12V LED is illuminated (POWER), and unplug/reconnect the USB line on the Triggerscope. The 12V power must be enabled and on before USB is connected to realize full voltage range on the DAC outputs.

4.My Triggerscope is connected, but it isn’t behaving as expected or doesn’t seem to communicate.

We have numerous versions and types of firmware for the Triggerscope. Please get in touch with your serial # from the back panel and we can help get you going: info@advancedresearch-consulting.com.

5.Do you help install your products?

We can provide remote and in-person assistance with our products. Please let us know your location and needs and we can provide an estimate based on the work required. Contact us here.